Updated: A Thoughtful Follow-Up – Thank You! This was my second order from Blooms & Gifts – and initially, it was also my second disappointment. I had scheduled a flower delivery for August 1st, International Girlfriend’s Day. Unfortunately, the bouquet was delivered prematurely on July 29th, which ruined the surprise I had carefully planned. Similarly, my first order had also been inaccurate, as the selected teddy bear was replaced with a different one. However, I’m happy to report that the company responded positively and sent a second bouquet on the correct date – a gesture I truly appreciate. It showed that they care about customer satisfaction and are willing to correct their mistakes. The quality of the flowers has always been good, and I’m now more hopeful that future orders will reflect the same care and reliability shown in their follow-up. Thank you for making it right. — F.S.

I used the service the second time. Quality and delivery were outstanding again.

Excellent service and prompt engagement. Kudos!

I recently bought a birthday hamper this service and Lidya was amazing- support choosing the gift, communication and courtesy. Delivery was precise. To improve, the customer experience, the rider can take a picture with receiver to be sent to to buyer to confirm delivery instantly.

from first contact to the support with WhatsApp everything was more than 100% perfect, right up to delivery. The bouquet, the quality, the freshness of the flowers and the recommended chocolates were first class. This delivery made the recipient's eyes light up and gave her a wonderful day. Thank you very much for this first-class service.

Great customer service 😊😊.

I enjoyed the experience, will definitely keep coming back again and again!!